How to Handle a Claim

If you experience problems with your instrument(s) during the warranty period, simply bring them with your warranty card to your hearing professional. In many instances, your hearing professional can diagnose the problem and make immediate corrections. For more complex problems, your instruments may be sent to the manufacturer or repair lab. In some cases, loaner instruments are available while yours are being serviced.

Click here for a printable claim form (Adobe® Acrobat® Reader™ required).