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Symptom |
Hearing instrument is 'dead' |
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Cause |
Depleted battery |
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Solution |
Replace the battery |
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Symptom |
Hearing instrument is 'dead' |
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Cause |
The receiver tube may be blocked |
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Solution |
Remove blockage and clean |
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Symptom |
Hearing instrument is 'dead' |
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Cause |
The instrument may be defective |
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Solution |
See your hearing professional |
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Symptom |
Hearing instrument isn’t loud enough |
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Cause |
The receiver tube may be blocked |
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Solution |
Remove blockage and clean |
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Symptom |
Hearing instrument isn’t loud enough |
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Cause |
Your hearing has changed |
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Solution |
See your hearing professional |
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Symptom |
Performance is inconsistent |
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Cause |
The battery may be running low |
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Solution |
Replace the battery |
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Symptom |
The sound is distorted or unclear |
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Cause |
The battery may be running low |
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Solution |
Replace the battery |
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Symptom |
The sound is distorted or unclear |
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Cause |
The instrument may be defective |
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Solution |
See your hearing professional |
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Remember, never try to repair your hearing instruments yourself. If fresh batteries and careful, thorough cleaning don’t solve the problem, you should contact your hearing professional for service.
If you need to locate a hearing professional in your area, click here.
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