Using the Telephone

Using the telephone effectively depends on the type of amplifier in your hearing instruments. Your hearing professional can provide the best techniques for your specific situation. If you’re wearing only one instrument, you may find that your un amplified ear is adequate for phone conversations.

If you’re wearing two hearing instruments, or prefer listening with your amplified ear, and wear an in-the-ear (ITE) or in-the-canal (ITC) hearing instrument, it may work best to hold the phone against your ear as you normally would. For other models, it’s usually best to hold the phone close, but not covering, your ear. If you encounter feedback, tilt the phone away from your ear at an angle until the whistling stops. Experiment to find the best position.