Starkeys world-class service and innovation has been ongoing
for 25 years.
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1967
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William Austin starts Professional Hearing Aid Service, an
all-make hearing instrument repair service in St. Louis Park,
Minnesota. Professional offers fixed repair charges, an industry
first.
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1971
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William Austin purchases Starkey Laboratories from Harold
Starkey. Starkey Labs is a small earmold company. Austin merges
Professional and Starkey and retains the Starkey name.
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1973
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Starkey releases the CE-1, a custom in-the-ear hearing aid
with an industry first 90-day trial period and 1-year Worry
Free warranty. Starkey releases variations of the first
CE in the following years and in a short time Starkey becomes
the worlds leading manufacturer of custom hearing instruments.
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1975
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With custom hearing aid production growing so dramatically,
Starkey outgrows its physical space at its original facility
and purchases a new building in nearby Eden Prairie, Minnesota.
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1976
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Starkey opens its first subsidiary in Manchester, England.
In the next five years, Starkey opens facilities in Toronto,
Canada; Glencoe, Minnesota; Hamburg, Germany and Paris,
France. Today, 38 Starkey facilities can be found in 23
countries
throughout North America, Central America, Europe, Asia
and Australia.
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1977
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William Austin feels that the hearing aid industry could
benefit from an image enhancing and professional auditory
educational package for consumers. This feeling creates the
CARE program, a comprehensive series of booklets and videos
that promotes the benefits of amplification.
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1978
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The Starkey Fund is developed as a battery recycling program.
Dispensers would send their used batteries to Starkey and
receive credit that was donated for use in helping needy people
receive hearing assistance. This program evolved into the
Starkey Hearing Foundation, a tax-exempt charitable organization.
Today Foundation Missions led by William Austin annually provide
more than 20,000 hearing instruments to people who cannot
afford them.
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1979
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William Austin believes that to offer outstanding service
to the hearing impaired community, hearing care professionals
must have state-of-the-art diagnostic equipment. This philosophy
leads to the release of the CHAT hearing aid tester, the Tinnitus
Research Audiometer and the Digital Drain Meter.
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1983
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A year earlier Starkey releases the CE-5 series, the industrys
first Canal hearing aids. Following the release, President
Ronald Reagan is fitted with Starkey INTRA hearing aids.
President
Reagans fitting encouraged a wider acceptance of hearing
aids among the general public, resulting in increased sales
throughout the industry.
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1986
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Starkey releases the CE-7 series and Earborne Headsets. Starkey
uses its custom manufacturing expertise to produce the worlds
first custom headset. Earborne headsets incorporate a custom
molded ear piece and a lightweight microphone.
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1989
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Starkey purchases Omni Hearing Systems and Nu-Ear Electronics.
These two new subsidiaries would retain their own separate
identities to better serve the needs of audiological and single-line
hearing aid markets.
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1993
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The Tympanette is introduced. Starkey designs new CIC instrument
to fit entirely in the ear canal, providing a number of cosmetic
and acoustic benefits for many wearers. Today, the Tympanette
is the smallest and most popular CIC in the industry.
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1995
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Starkeys headquarters receives ISO 9001 certification,
meeting the most comprehensive quality standards for manufacturing,
operations and documentation. To ensure compliance, the British
Standards Institute annually audits Starkeys quality
system. Starkey Germany, Canada, UK, France and Italy have
also received ISO certification.
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1996
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Sequel Custom Programmable instruments are released. Building
upon the success of the Sequel Series, Sequel Programmables
greatly reduce distortion and offer advanced compression technology.
The new Professional Fitting System is also released to allow
for quick, accurate and easy instrument programming.
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1999
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Starkey enters the digital age with the release of the Cetera
and Aries digital hearing systems. Both instruments take a
unique approach to amplification and are based on the science
of hearing.
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2001
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The Genesis digital product family is released. Genesis
quickly becomes the industry's most comprehensive product
line with Axent hearing instruments becoming the benchmark
for advanced digital technology.
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2002
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The Starkey Hearing Alliance network is established. Industry
leading hearing professionals team with Starkey to offer
a unique blend of technology and patient care. Each affiliated
practice shares a commitment to providing the most appropriate
hearing solutions while providing “Better Hearing with
a Human Touch.”
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2003
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Building on a continued commitment of patient-focused research
and development, Starkey releases Genesis 4. Featuring an
exclusive sound environment called Precision Audio Imaging,
Axent II, Sequel, Endeavour and the newest member of the
family, Arista, offer hearing impaired users superior levels
of audibility, high fidelity and hearing comfort.
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